TeloonChem became ISO9001 (2000) approved enterprise in 2001. Integrating the advanced thought of quality control, we set up our own business management system aiming at high efficiency and standardization. The Administration Department supervises the entire business operation process and controls every key point in the entire business process. All the offers and contracts have to be approved by Administration Department before sending out to customer.
All the products information including specifications, packing pictures and factory information are recorded in Company's Products Database under a consolidate standard. We also have assessment procedure for new customers, suppliers, and choose only those qualified to become our business partners. Feedback Questionnaires and Surveys are sent to our customers on regular basis to analyze their requests, based on which we can improve our service constantly for better cooperation. Over years of practice, this system has become more and more mature. In 2002, we designed Trader Window ERP Software based on our own management experience, which brought our management to higher standard. Nowadays, Trader Window ERP also becomes a good choice for other trading company. High-level management makes Teloonchem your reliable business partner!